NEW ZEALAND
HOSPITALITY PULSE
This hospitality news blog offers deep insight & research data, keeping you up to date with all things Kiwi hospitality. Chief Contributor, Joshua Thomas is a hospitality veteran that stays neck deep in the hotel & hospitality sector in New Zealand. You get a front-row seat to the latest news, reports, trends, and insights shaping hotels, restaurants, cafes and all things hospitality & tourism. Get ready to dive into the finer details.

Top Hospitality & Tourism Schools in New Zealand: Your 2025 Ultimate Guide
Thinking of a dynamic career in hospitality? New Zealand in 2025 presents a landscape ripe with opportunity, yet choosing the right educational path can be daunting. 'The Hospitality Pulse' offers an unparalleled deep-dive into Aotearoa's five premier hospitality training institutions: the immersive hotel environment of PIHMS; the travel and tourism-focused NZST; the culinary and wine artistry hub of NZSFW; the community-integrated practical training at WelTec (Te Pūkenga); and the career-accelerating pathways of NZMA.

April 2025: New Zealand Hospitality News Round-up
April 2025 is proving a pivotal month for NZ hospitality. The industry roadmap gains serious traction, a significant $13.5M tourism marketing blitz is launched to attract global visitors, and the hotel sector sees a dynamic surge in investment and new brand arrivals. Get the full round-up of these transformative developments and more.

Hospitality Summit 2024: What the “Serving Success” Report Means for Your Business
The 65-page "Serving Success" report from the NZ Hospitality Summit is packed with insights. But what truly matters? We cut through the noise to deliver the actionable takeaways you need to know. Your insider's briefing on the future of NZ hospitality starts here.

A Deep Dive into NZ’s 5 Largest Food & Beverage Operators
Walk down any main street, through any food court, or past the bustling waterfront eateries in New Zealand, and you get a sense of the energy in our hospitality sector. But beneath the surface buzz, especially after the whirlwind of the last few years, there are some serious strategic shifts happening. Big players are making big moves – acquiring, merging, restructuring – and their decisions ripple right through the industry, impacting everything from supplier contracts and staff opportunities down to the menu choices we see as customers. For anyone working in hospo, or even just passionate about our food and drink scene, understanding who these major operators are and how they function is more important than ever... Let's do a proper deep dive into five of the most influential hospitality operators shaping Aotearoa right now: Restaurant Brands NZ, Compass Group NZ, Star Hospitality Group, Good Group Hospitality, and Foley Hospitality. This isn't just about listing facts; it's about understanding the engines driving a huge part of our industry.

NZ Film’s Billion-Dollar Tourism Impact: A Deep Dive
It’s hard to imagine now, looking at the cheerful bustle of the Green Dragon Inn, that this patch of Waikato earth was once quiet sheep country. Yet, Hobbiton's $2.6 billion economic ripple effect is just one facet of New Zealand's masterclass in screen tourism. This isn't just about stunning scenery landing movie deals; it's a story of decades of deliberate strategy – encompassing government rebates like the NZSPR explicitly tied to tourism benefits, savvy global marketing pivots from '100% Middle-earth' to 'If You Seek', deep fan engagement that fuels premium spending and crucial infrastructure development Dive into the specific data, understand the policy mechanics, and see how this potent ecosystem continues to reshape NZ's hospitality landscape, offering powerful lessons for the industry worldwide.

Inside New Zealand’s Ghost Kitchen Revolution: The Rise of Virtual Restaurants
Dive deep into the world of New Zealand's ghost kitchens. We explore how these delivery-only operations sprung up, from the first ventures like Hot Lips to the cautionary tales like Burgered. Understand the economics, the reliance on delivery platforms, and what it all means for the future of NZ hospitality.

March 2025: New Zealand Hospitality News Roundup
Cut through the noise with our essential roundup. We cover Auckland's contentious bed tax, Duck Donuts' confirmed NZ entry, the landmark $180M InterContinental sale, Gastropub awards, TNZ's India strategy, and other critical policy shifts impacting the New Zealand hospitality industry.

Honouring New Zealand Restaurants That Closed in 2024
Saying goodbye is never easy in hospo. Join us as we raise a glass to the NZ restaurants farewelled in 2024, focusing on the stories from Auckland, Wellington & Queenstown.

Auckland’s Newest Restaurants Opening in 2025: The Best of the Best
Feel the buzz? Auckland's hospo scene is crackling with exciting new openings for 2025! Dive into our guide to the must-try restaurants, cafes & bars making waves.

Deconstructing New Zealand’s Hospitality Giants: The Big 3
Stepping into hospitality in New Zealand is like joining a never-ending dance with volatility—one moment you’re riding a tidal wave of tourist demand, and the next you’re wrestling with soaring operational costs, compliance headaches, or a sudden downturn. In this candid exploration, I draw on real frontline experience to shed light on how SkyCity, Restaurant Brands, and Millennium & Copthorne each tackle the punishing highs and lows of Kiwi tourism. Strap in for an insider’s perspective that slices through the usual PR fluff, revealing what truly makes these top industry players tick—and where they might stumble—amid New Zealand’s ever-shifting hospitality landscape.

The History of Auckland Hotels: 25 Years of Booms, Busts and Comebacks
In two and a half decades, Auckland’s hotel scene has soared on Cup fever, crashed in crises, built record rooms, then fought to survive a pandemic. Discover how the city keeps reinventing itself—and what lies ahead.

New Zealand Wine Titans: Meet the Big Three
Think your favorite NZ wine comes from a small vineyard? Think again. Meet the three companies shaping New Zealand’s wine industry.From boutique labels to global exports, NZ wine is big business. Discover the three powerhouse companies dominating the industry.

February 2025 Hospitality News Roundup
From critical visa reforms and bold tourism campaigns to promising revenue growth, February 2025 gave New Zealand’s hospitality industry plenty to celebrate. Here’s why this matters for your hospo business.

5 Rising Stars Defining Kiwi Cuisine: New Zealand’s Next Generation of Chefs
Explore the future of Kiwi dining as young chefs blend local treasures with global techniques, turning tradition into tomorrow’s culinary art.

10 Ministers, 25 Years, and the Policies That Changed New Zealand Tourism
Ever wonder why bed taxes and premium tourist campaigns keep popping up in headlines? Meet the people behind it all—from Dr. Lockwood Smith’s whirlwind funding grants to Louise Upston’s ‘Everyone Must Go’ push—and see how 26 years of leadership transformed our tourism identity.

Brewing Brilliance: Our Rich Legacy and Future of New Zealand Breweries
Discover the storied journey of New Zealand breweries—from Captain Cook’s pioneering brews to today’s dynamic craft beer revolution and post-COVID recovery

The Evolution of Hospitality Ratings in New Zealand
Discover the inspiring evolution of New Zealand’s hospitality—from the era of covert inspections to today’s rigorous Qualmark accreditation and influential Cuisine Magazine hat ratings. This deep dive reveals how tradition meets innovation and sustainability, shaping an industry that continuously raises the bar for quality and guest experience.

January 2025 Hospo Roundup: Big Wins, New Rules & Cat Cafes
Feeling swamped by summer’s frantic pace in your café or hotel? Take five and dig into January 2025’s big-ticket hospo news—from new visa rules and B&B trends to Auckland’s cat-café obsession. We’ll walk you through the juicy details, minus the fluff—so you can get back to delighting customers and staying ahead of the competition

6 Kiwi Celebrity Chefs Making Waves in 2025
Discover six Kiwi legends who’ve turned local flavors into worldwide culinary fame. Whether they’re on TV or behind award-winning kitchens, these chefs are the real deal.

Kiwi Influencers Shaping Hospitality & Tourism in 2025
Meet the bloggers, chefs, and explorers who make even the most remote corners of NZ feel like the hottest spots on the global map
GET IN TOUCH
Send your feedback, ideas, or industry updates you want us to showcase. We welcome guest features, event announcements, and opportunities to collaborate. Get in touch with our Content Director & Founder, Joshua Thomas.